Keeping your account safe
- Never send money, gift cards, cryptocurrency, account details, or verification codes to anyone.
- Use a unique password, and turn on two-factor authentication for the email address on your account.
- Keep your birth details, home address, workplace, and finances out of anything you share publicly.
- Zoë will never email you asking for your password or a verification code. Report it if something does.
Report or block
Report or block from the report link on any account or piece of content. Blocking is mutual and removes the account from your experience. They are not told that you blocked them.
Reports help us review harassment, impersonation, scam behavior, sexual pressure, threats, and suspected minors. If someone is in immediate danger, contact emergency services first.
Exploitation and abusive content are prohibited
ZoëDate prohibits human trafficking; child sexual exploitation or abuse and child sexual abuse material (CSAM); grooming or sexualization of minors; sexual violence, coercion, sextortion, and exploitation; and non-consensual intimate, sexual, violent, or otherwise abusive content, including altered or AI-generated content.
Report suspected abuse from the relevant account or content. We may remove content, preserve evidence, suspend or terminate accounts, and report conduct to NCMEC or law enforcement when required or permitted by law. If anyone is in immediate danger, contact local emergency services first.
Non-consensual intimate images
If an intimate image or video of you is on ZoëDate without consent, use the takedown page (no account needed). We review valid requests, remove verified content within 48 hours, disable the depicted media, and log the request. See how your data is handled in our Privacy Policy.
Minors and impersonation
ZoëDate is strictly for adults 18 and older. We ask for your date of birth at sign-up and reject any account under 18. If you believe an account belongs to a minor, or that someone is impersonating another person, report it.
If explicit images were taken when someone was under 18, do not download or reshare them. Use the reporting path on ZoëDate and consider NCMEC's resources through the CyberTipline or Take It Down.
Scams and extortion
Zoë will never ask you to pay anyone through the product, and no part of your readings or newsletter requires a transfer to another person. Treat any such request as fraud.
Red flags
- Anyone who asks you for money, cryptocurrency, gift-card numbers, a wire transfer, or your bank details.
- Anyone who asks for a verification code, a password, or access to your email or accounts.
- Anyone who pressures you for intimate photos, or threatens to publish images you already sent.
- Any message that pushes you to act immediately, in secret, or off the platform.
If it happens
Stop replying, do not pay, take screenshots, and report it from the account or content in question. Report fraud at ReportFraud.ftc.gov and IC3.gov. None of it is your fault.
If you need help right now
- Crisis or emotional support: call or text 988 (Suicide & Crisis Lifeline), 24/7.
- Relationship abuse: LOVEIS, call 866-331-9474 or text LOVEIS to 22522.
- Domestic violence: call 800-799-7233 or text START to 88788.
- Intimate images shared or threatened: Cyber Civil Rights Initiative, 844-878-2274.
Non-urgent help
For non-urgent safety questions, privacy follow-up, tool issues, or platform improvement ideas, use the contact page.